DRI Excel http://www.anzacare.com/bedwetting-alarm-dri-excel.htm (June 10,2013)
Looking at the DRI Excel on the manufacturer’s web site, we must give credit to Anzacare for not using excessive hype in describing their product. We did not notice any significant misleading claims. However there were several questions raised in our minds which we could not find answers to on the web site, which does raise questions about Anzacare’s “hiding” facts that could be interpreted negatively for the DRI Excel.
Anzacare says to “Put the DRI Excel® alarm unit on the shoulder of pyjamas or a T-shirt with the fastening provided.” There is no description that we could find about what this fastening is. If Anzacare believes that this fastening mechanism is one that users would find convenient to use, comfortable and safe, why does Anzacare not provide details about it?
No information is provided about the “life” of the “Urosensor” sensor device. Does it decay or stop working after some use?
There is no information on this web site provided about any warranty for the DRI Excel or its Urosensor. Could this be embarrassingly short? Looking at http://urinealarms.com/Wired_Alarm_Chart.html, the warranty is described as 6 months for the alarm and 90 days for the sensor. If this is correct, The DRI Excel has a significantly shorter warranty than almost all of the wired alarms listed on http://urinealarms.com/Wired_Alarm_Chart.html.
The volume of the alarm (set at its maximum, we assume, from the site description) is “around 98dBA at the ear.” Let’s be realistic. No child (or other user) is going to keep the alarm at his/her ear. Looking at the picture on the web site, where the alarm is attached to the shirt above the breast, a 20 cms (8 inches) distance is more reasonable. We all recognize that audible volume drops significantly as the device is moved away from the ear. Why not provide this volume in dBA at 20 cms so the buyer has a more realistic understanding of the volume that will be heard during use?
Anzacare claims that “When the Urosensor™ detects the first drops of urine it triggers the loud alarm, waking the child.” You leave it to the reader to understand that since the recommended way to attach the sensor to the inside of the underwear is a pad (or mini-pad), there must be enough urine or enough time after the beginning of urination for the urine to soak through the pad and reach the Urosensor. This will not be immediate, and this delay can depend on a variety of factors.
In conclusion, although the DRI Excel web site is refreshingly straightforward and not filled with advertising gimmicks and exaggerations, it does omit some important issues that could adversely affect the readers’ opinion of the device.
We would suggest that the reader to go to a detailed comparative site such as http://urinealarms.com/Wireless_Alarm_Chart.html and compare this alarm’s properties and price with those of other wired bedwetting alarms.
Deceit by concealment.
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